NSU School of Business Career Center

NVC, seeks qualified applicants for an Internet Specialist. Part-time position to begin.

Description: Provides support to end users on a variety of Internet related issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personal requests for technical support. Tracks and monitors problems to insure a timely resolution.

Responsibilities and Duties:
1. Answer tech support questions from subscribers.
2. Identifies and resolves technical problems.
3. Responds to telephone calls, emails, and personal requests for technical support.
4. Working knowledge of browsers, operating systems, and other Internet related software programs.
5. Provide help to new customers with little Internet knowledge.
6. Install and support high-speed Internet connections.
7. Familiarity with search engines, chat programs, portals, and FTP programs.
8. Relies on experience and judgment to accomplish goals.
9. Responds to customer needs to produce desired results.
10. Prepares paperwork and reports as required by supervisor.
11. Other duties as assigned by management.

The complete description is attached below. (PDF format).

Students, please note that NVC will be happy to work around your school schedule, and that work hours may be scheduled from 8:00 AM - 6:00 PM, Monday - Friday.

For consideration, please remit your resume to:

Jessie Haggerty
IT Manager
Northern Valley Communications
(605)725-1000
jhaggerty@nvc.net
http://www.nvc.net